Frequently asked questions
How do I pay?+
At checkout, by Visa or Mastercard debit or credit card, or from your account balance. Prices are in US dollars, the payment page is SSL-encrypted, and your bank may ask you to confirm with 3-D Secure. We never see your full card number.
How do I receive the skin?+
After you pay, our supplier's bot sends a Steam trade offer to your trade URL, usually within 1-10 minutes. Accept it in Steam and the skin is in your inventory.
Do I have to sign in with Steam?+
No. You can use an email account or sign in with Steam in one click. Either way you enter your Steam trade URL at checkout, because skins can only be delivered as Steam trade offers. Signing in with Steam never gives us your password.
What is a trade hold?+
If you enabled Steam Guard Mobile Authenticator less than 15 days ago, or recently changed a password or device, Steam holds incoming trades. Wait until the hold expires before buying. Your inventory must also be public.
What if the trade never arrives or I decline it?+
If the offer is not delivered, expires or is declined, the order is closed and the full price is returned to your balance automatically. Repeatedly declining offers may get an account suspended by the supplier.
Are prices fixed?+
Yes โ fixed means no bidding and no random outcome: the total at checkout is the most you pay. Prices follow the market and can change between visits; if we cannot buy the item at the price you paid, you get the full amount back.
Is this affiliated with Valve?+
No. Powered by Steam, not affiliated with Valve Corp. Counter-Strike and Steam are trademarks of Valve Corporation.